Customer Care Policy
We hope you enjoy every purchase made with us here at The Living Clay Co. However, in the event you are not fully satisfied after buying bentonite clay products from us, you may return them for refund, exchange, or in-store credit. Refunds will be allowed only if reported within 30 days of original purchase. Beyond 30 days, product(s) may be returned for in-store credit or exchange only. Any refund issued must be applied to the original form of payment used; if not, only in-store credit or exchange will be allowed. Shipping and handling charges are non-refundable, and additional shipping and handling charges may apply upon return and/or re-shipment. Products that are returned after their specified "best by" date are not eligible for a refund, exchange or in-store credit. Please contact us before returning any product so that we may best serve you.
Toll Free: 1-800-915-CLAY (2529)