Privacy Policy


Thank you for visiting Living Clay™.  We are committed to protecting your privacy.

Living Clay Privacy Policy  

This Privacy Policy covers any personal information that LivingClayCo.com obtains from you when you use services on our site. Our Privacy Policy may change in the future. We invite you to check back periodically to see if we have made any changes. If we make any material changes, we will post a notice on our home page.

By using this site, you agree to the terms of our policy. For more information about the terms of use for this site, please visit our legal page.

What Personal Information is Collected
Depending on how you use Living Clay Co, you may be asked you to share personal information with us.  You will need to decide if you want to share this information with us and this decision is completely up to you.  Please keep in mind if you choose not to share this information, you may not be able to use some of our services.

When Personal Information is Collected
LivingClayCo will ask you for information, including some personal information, if you use one of several services:

Becoming a registered user. In order to register, you need to share some personal information, such as your name and e-mail address. You do not have to be a registered user to visit LivingClayCo web pages. But, you will have to register if you want to place orders or make full use of our services.

Making a purchase. When you buy something on LivingClayCo.com, you have to supply a billing address, phone number, shipping address, and credit card information. By making a purchase, you become a registered user of LivingClayCo.com.

Subscribing to the Newsletter. If you register for our newsletter, we will store your supplied information and will use this information in order to send you an e-mail copy of our newsletter. 

How The Living Clay Co Protects Your Information
We realize that our customers trust us to protect their personal information. We take that trust seriously. We maintain physical, electronic and procedural safeguards to protect your personal information. For example:

We use industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet help protect your online transaction information from third party interception.

Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.

How The Living Clay Co Uses Your Personal Information
Living Clay Co. collects personal information primarily to make our services more rewarding for you to use. We usually use this information for internal purposes, such as studying our customers' preferences. We may also use your information to contact you for account and promotional purposes.

How to Avoid Receiving Newsletters and Other Living Clay Co Materials
We use e-mail addresses to send out newsletters and other announcements with information about Living Clay Co's new products, gifts and special features. When you register, you can choose not to receive these announcements by opting-out of delivery. If you receive an e-mail and want to avoid further messages, look at the end of the e-mail for instructions on how to remove yourself from the mailing list.

Who Views Your Personal Information
Living Clay may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. They have access to personal information needed to perform their functions, but may not disclose your personally identifiable information for other purposes.

Some personal information is stored on servers owned by other companies. Only Living Clay Co has the right to access this information.

We currently share aggregate information about our customers with advertisers and marketing partners. This information does not identify individual users.

Personal information may be disclosed if required by law.

Living Clay Co does not sell or license personal information.

Children Under 13
You can look at our site, but you cannot make a purchase. You also cannot become a registered user, or use any service that asks for personal information. Our site is not designed for children. We do not wish to collect personal information from children under 13.

This policy is designed to protect children. Federal law requires us to take special steps to safeguard children's privacy. For more information about this federal law and about children's privacy, click here.

If you register with us and we discover that you are under 13, we will delete your registration. We will send you a message if we do this. If you are under 13 and want to make a purchase, please ask a parent to place the order for you.

Cookies on LivingClayCo.com
We collect some anonymous information about how you use the site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our web site, what pages you view, and where you go after you leave the site. The cookies track your computer, not you. They are not connected to any personal information about you.

Questions About This Policy
If you have any questions about this Privacy Policy, or the content or practices of our website, you can contact The Living Clay Co directly by sending an e-mail to Living Clay Co. at CustomerService@livingclayco.com or by calling 1-800-915-CLAY.  

Policy last updated: 2008